Terms and Conditions

1. Agreement to Terms

By accessing or using isthispagehelpful.com (the "Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, you may not access or use the Service.

2. Description of Service

isthispagehelpful.com provides an embeddable feedback widget that allows website owners ("Customers") to collect page-level feedback from their visitors. The Service includes a dashboard for viewing and managing feedback data, as well as page-level analytics and insights.

3. Account Registration

To use the Service, you must create an account by providing accurate and complete information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorised use of your account

4. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose
• Attempt to gain unauthorised access to our systems or other users' accounts
• Interfere with or disrupt the integrity or performance of the Service
• Submit false, misleading, or automated responses through the widget
• Use the Service to collect sensitive personal data (e.g., health, financial, or government ID information) through widget comments
• Reverse-engineer, decompile, or disassemble any part of the Service
• Resell or redistribute the Service without our written consent

5. Widget Embedding

When you embed our widget on your website, you agree to:

• Inform your website visitors that feedback data is collected and processed by isthispagehelpful.com
• Include appropriate disclosures in your own privacy policy
• Not modify the widget code in ways that misrepresent its purpose or functionality

6. Intellectual Property

The Service, including all software, designs, text, and graphics, is owned by isthispagehelpful.com and is protected by intellectual property laws. You retain ownership of any content you submit through the Service (such as widget names and configuration). You grant us a licence to use that content solely to provide the Service.

7. Data and Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your data.

8. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access to the Service. We may temporarily suspend access for maintenance, updates, or circumstances beyond our control. We will make reasonable efforts to provide advance notice of planned downtime.

9. Plans and Payment

The Service offers free and paid plans. For paid plans:

• Fees are billed in advance on a monthly or annual basis
• All fees are non-refundable except as required by law
• We reserve the right to change pricing with 30 days' notice
• If payment fails, we may downgrade your account to the free plan

10. Limitation of Liability

To the maximum extent permitted by law, isthispagehelpful.com shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or relating to your use of the Service.

Our total liability for any claims arising from the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

11. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

12. Termination

We may suspend or terminate your account at any time for violation of these Terms. You may terminate your account at any time by contacting us. Upon termination:

• Your right to access the Service ceases immediately
• We may delete your data after a reasonable retention period
• Provisions that by their nature should survive termination will continue in effect

13. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by posting the revised Terms on this page and updating the "Last updated" date. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with applicable law, without regard to conflict of law principles. Any disputes arising from these Terms or the Service shall be resolved in the courts of the applicable jurisdiction.

15. Contact Us

If you have questions about these Terms, please contact us at:

Email: support@isthispagehelpful.com